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Special offer
Want to attract and win even more of your favourite clients and projects?
Get this new client pipeline CPD mini-course for 33% off the usual price
Find out which marketing channels to prioritise as you promote new client feedback, to boost your ROI and enhance your new client and project pipeline
Measure and monitor your marketing channels and metrics, to continuously improve your methods and sustain your practice long-term
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Add to cartA$60.00
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Client feedback for architects0.75 Formal CPD point for architectsA$90
This CPD Express training is for busy architects who want a simple and easy-to-follow process to collect and use client feedback, to win more and better clients and projects.
It includes SLD's Client Questionnaire Template (in Word and MS Forms versions) and a 45-minute training session, where the Learning Outcomes include:
How to collect and use client feedback to communicate the value of your services to relevant stakeholders, including future clients, policy makers, regulators and the broader community;
The mechanics of customer journeys and how referrals and client feedback are an integral part of quality assurance systems and the new client pipeline.
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The training is equivalent to 0.75 hours/points of Formal CPD
and will deliver outcomes related to the following
Competencies from the National Standard of Competency
for Architects 2021:
PC2 Implement practice resources and apply ethical
employment practice methods and quality assurance
systems to facilitate efficient, consistent and timely delivery
of architectural services.
PC7 Apply and follow processes for clear and
consistent communication with clients and relevant
stakeholders throughout the project, including
obtaining approvals from clients and stakeholders.
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- Total payment
- 1xCPDE#3 - Client feedback for architectsA$90-+
- How and why to build a new client pipelineA$60
- Discount
- ShippingA$0
- Sales taxA$0
- Total
- Today's payment
- CPDE#3 - Client feedback for architectsA$0
- How and why to build a new client pipelineA$60
- Discount
- ShippingA$0
- Sales taxA$0
- Total
- Future payments
- A$90
- DiscountA$0
- ShippingA$0
- Sales taxA$0
- Future amount
A$0 - Today's payment:
A$0 - Today's payment
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All prices in AUD